Customer Relations, Internal Affairs Specialist, and Security Auditor.
Leading the developer division at Aero, managing the world's first automated ERLC livery submission system and overseeing developer operations.
Directed high-level internal investigations for major roleplay networks, ensuring staff compliance, mitigating corruption, and maintaining community integrity.
Spearheaded vulnerability assessments and integrated advanced anti-cheat protocols to maintain fair play across global servers.
Managed complex dispute resolution cases, conducted thorough internal audits, and acted as the final liaison for high-stakes community conflicts.
Authored and enforced comprehensive standard operating procedures (SOPs) and disciplinary frameworks utilized by hundreds of administrative staff.